What is Depearl Boutique ?
Depearl Boutique is a Pioneer online store in Nigeria, created to deliver your quality clothings to you and your loved ones.
How can I place an order on Depearl website?
Click on the picture you want,so that you are viewing only that item on your screen,pick size or colou ror quantity,whichever is applicable, click on "Add to cart" button,after addition,either continue shopping or proceed to check out.At Checkout,agree to terms and conditions after supplying all your delivery details as asked.Then submit. After which, you would receive an order confirmation email and text message from us. This email contains your order and shipment details.
Do I need to register before shopping?
No need to register before shopping,that is for web managers.
How much secure is paying online?
Our paying online option is only into our GTB account,which requires your name and order number to be quoted,so as to trace the payment back to you.
Can I phone or fax my order?
No, orders are only accepted online via the website.
How can I make payment for the product?
Cash on delivery for LAGOS & ABUJA orders .Other states need a bank deposit before we can proceed to process your order and send out to you via courier.
Are there any hidden costs aside the cost of items, delivery charges?
No, there are no hidden charges.Cost of items,delivery cost and return cost if applicable. Delivery charge for Lagos is ₦1000, if above ₦30,000, free delivery.Other states ₦2,000 only.
Same rate applies for returns even if just an item.
How long would it take to deliver the product ?
Lagos orders are next day delivery aside weekends as we don't open weekends nor deliver weekends.Other states take 2-3 days.Far northern states take 4-5days.
How do I know that my order has been shipped?
For Lagos orders,we send an sms confirming that your order has been despatched that morning,for other states,you get a call when your order is on the way to you.
What Happens if an item doesn't fit and I need return?
Returns are allowed within 3days of purchase for lagos and other states.Just as delivery is charged,so aslo is return.Lagos returns is N1,000 even if the item was initially delivered for free(above ₦30,000),other states return cost N2,000 even if just an item.
How do I contact you regarding my order?
Please send an email to Shakira@depearl.com,quoting the order number or call us on 08033597592,08185611322.
Are the items shipped as exact on your website?
The products will be the exact image on the website.No variation whatsoever,except for colour changing due to flash effect of camera,in which case we specify the true colour of the item.Precise measurement of length of clothes are also stated as most models vary in size and height.